Frequently Asked Questions
We’re back in business!
Since July 30th, it is once again possible for trade fairs to be held.
Trade fairs still fall under the commercial protocol, as do the catering and retail industry. As a result of the progress in the vaccination campaign, the necessary relaxations have been re-introduced:
- one no longer has to provide for 10 square metres per person at trade fairs
- the number of attendees per hall does not have to be constantly counted and limited
- one no longer has to work with time slots for registration.
This means that you, as an organiser, can once again receive as many visitors as you did during previous editions, and that visitors, once having registered, can drop in on any day or at any moment of the fair.
We are pleased to be able to inform you about these latest developments, and below are our answers to a number of frequently asked questions:
Once again much more is possible in terms of events, both indoor and outdoor. Think exhibitions, seminars, workshops, … For such events you are more than welcome with us!
Or do you have some other innovative idea? Discuss it with our teams and we´ll examine the possibilities together!
Naturally, we make sure that the prevention rules imposed per activity/sector are always complied with.
For us, the health of our employees, visitors, exhibitors, organisers and all other parties who are involved in the organisation of a fair and/or event is of primary importance. In order to underline the importance thereof we have established a partnership with SGS, an internationally renowned company in the field of safety and inspections. Concretely, this partnership entails that an audit will be conducted regularly of our event locations in order to guarantee full compliance with our safety and hygiene protocols. Along with this partnership, we have also worked hard on many other safety measures for our fairs, events and all of our Easyfairs locations. You will find the results of these efforts in the diagram below.
In turn the organisers will have to follow the rules and guidelines that are recommended in the trade fair protocol or the CERM model.
- Trade fairs: since July 30th it has once again been possible for fairs to be held under the rules of the applicable commercial protocol (the guide for the re-opening of stores). The protocol entails that we impose very strict safety conditions on ourselves as a sector so that our fairs are a safe place for employees, exhibitors, visitors and all involved parties to meet.
- Events: By now, the CERM model is quite familiar to those wishing to organise an event. This model can give you insight into each event’s COVID safety risk, which is represented with the aid of a colour label: green, orange, red. We will already do this exercise for all of our own events and locations, but we also strongly recommend that each event organiser does this event scan as well. If the result is not green, our internal experts can look at what extra measures are necessary in order to make the event COVID-safe.
Yes, with respect to this we are taking account of the measures that the government has worked out for the catering industry. In addition, all of the existing corona measures, such as the 1.5 meter distance maintained at the cash register, will also apply. These distances will be made clearly visible, such as we already see now (for example) in supermarkets and other stores. We have switched over to 100% cashless payments.
The event industry has been hit hard. But we will rise. Because that’s what we do. #staystrong
Our commitment to your safety
Your safety has always been one of our top priorities, and now more than ever. Our events and venues are doing everything to be the cleanest and safest places to meet and do business.
Cleaning and hygiene
All surfaces during events will be treated with hospital-grade disinfectants. The most frequently touched surfaces will be disinfected at regular intervals. Electrostatic spraying technology ensures the highest standards of hygiene.
Hand sanitiser stations will be available everywhere on the exhibition floor and in common areas such as seminar theatres. Please make good use of them! Disposable gloves will be available.
Food & drinks
You can still purchase food and drinks at our events and venues. For your safety, they are provided in prepacked servings, to eliminate the risk of infection. We kindly ask you to use the hand sanitisers available at catering points before eating and drinking.
To protect your personal health and safety, we only accept cashless payments at Flanders Expo.
Easyfairs has entered into a partnership with SGS, the world’s leading inspection, verification, testing and certification company. Concret, they will develop a control and monitoring program to ensure the enhanced safety, hygiene and disinfection protocols on the events and in the venues.
Personal protection & detection
Face masks are obliged
Visitors, exhibitors and organisers must wear a mouth mask at trade fairs and salons (also during construction and dismantling). We recommend that you always bring your own.
Plexiglass shields will be installed at registration desks, information points, catering points and all counters staffed by team members throughout the event floor.
Crowd density standards
To ensure appropriate physical distancing, we will monitor the number of people attending our event locations, in accordance with local government guidelines.
We kindly request that you maintain a distance of at least 1.5 metres from other people. Clear signage and floor stickers will help you respect this distance.
Elbow bumps replace handshakes!
Handshakes are “on hold” for the time being! We know this is tough, as a handshake is the natural form of business greeting. We suggest you greet with an elbow bump. Alternatively, a nice “air kiss” is a friendly way to greet. A simple wave or a thumbs-up will also do nicely. So long as the greeting is without physical contact … feel free to use your own style.
We recommend to register online before every event, as registration onsite is not possible. You can either print out your admission voucher, which has a barcode, or bring it on your mobile device. You will then be able to scan the barcode at one of our touchless scanning stations.
One-way only aisles
One-way-only aisles will help to manage traffic and minimise crowding. They will also make it easier for you to respect the social distancing rules and avoid crossing the paths of other visitors.
On paths where there is enough room for people to walk in both directions, please keep to your side as indicated by the directional arrows.
Maximum capacity in conference rooms
Conference areas will also allow for social distancing, with 1.5 metres between chairs. This means there will be limited capacity, so please arrive early. Some chairs may be marked as unavailable. Please respect this instruction and do not move the chairs.
Stay home if you feel ill
Finally, as much as we want to see you at our events, we kindly ask you to respect everyone’s health and safety. If you feel at all ill – including mild cold symptoms or a high temperature – please stay at home.