INTERNAL REGULATIONS
The Flanders Expo buildings are located on private property owned by Easyfairs Belgium NV.
As such, Easyfairs Belgium NV has drawn up these general internal regulations for visitors. The following regulations are intended to provide all guests with a nice experience without worries.
These Internal Regulations (hereinafter referred to as the “Regulations”) apply to the organisation of and the site Flanders Expo in the broadest sense of the word and therefore include all buildings and related infrastructure (including the car park if applicable).
Entering Flanders Expo implies that every visitor has taken cognisance of these regulations; accepts the stipulations thereof and will comply with them.
Easyfairs Belgium NV puts spaces, halls and/or outdoor areas of Flanders Expo at the disposal of each person by means of an agreement. Therefore, additional regulations may apply to this specific space, hall and/or activity. These additional regulations can never nullify the internal regulations of Flanders Expo.
1. Access
The principle of good housekeeping applies to anyone entering the Flanders Expo site. Consequently, anyone who causes damage to persons, goods, installations and/or buildings belonging to or entrusted to Flanders Expo will be held responsible.
Anyone who visits the Flanders Expo site in a professional capacity (and who is not building up or visiting a fair or event) must report to the reception of the activity, fair or event. Further arrangements will then be made via his or her contact person.
Access can and will be denied to persons who are apparently and or:
- under the influence of alcohol.
- under the influence of drugs or related and/or stimulant products.
- Exhibit behaviour that is offensive; public order disruptive.
- Exhibiting behaviour that is provocative; inciting hatred, anger, racism, …
- Have been prohibited from entering by Easyfairs Belgium NV and either judicial authorities.
- Who do not comply with the guidelines and other provisions of the regulations.
- Possessing an invalid entry ticket for the activity, fair or event.
- Being in possession of prohibited weapons and/or other dangerous objects.
- This list is not exhaustive.
Unaccompanied children must be at least 16 years old. At least one supervisor is required per 10 children.
2. General safety measures
Furthermore, it is forbidden:
- to fly or overfly the Flanders Expo site with drones, of any type, without an explicit permission from Flanders Expo.
- To make photo, video and/or sound recordings without the explicit permission of Flanders Expo.
- cause damage to persons, goods, installations and/or buildings belonging to or entrusted to Flanders Expo.
- Enter or be present on premises that are not intended for the public, unless a professional activity requires this.
- cause a nuisance on access and evacuation routes, at the height of emergency doors and fire extinguishers, on stairs and in stairwells.
- endanger the safety of other visitors and members of the public, disrupt order.
- bringing noisy music systems into the premises.
- this enumeration is not exhaustive.
For all activities involving open flame, naked flame and/or heat point, a fire permit must be obtained before the start of the activity.
Objects, goods preventing and/or obstructing passageways with regard to the reach and usability of emergency doors, fire extinguishers and roadways can be moved by Flanders Expo (or on its instructions) at its own expense.
3. Photography, filming & camera surveillance
Every person entering the Flanders Expo site can be filmed and the images recorded and stored. Storage and recording takes place within the legal framework and only with a view to maintaining order and safety on the Flanders Expo site. Request for footage by interested parties is made via infocctv@easyfairs.com .
4. Parking & mobility
Parking on the Flanders Expo site is allowed in the spaces reserved for this purpose. No motorised or non-motorised vehicle (and/or trailer) may be parked on a non-reserved parking space. Violations may result in the towing of the vehicle and/or trailer. Any resulting costs shall be borne entirely by the offender.
Bicycles are placed at the places where the necessary facilities are made available. Flanders Expo is in no way responsible for any damage and/or theft.
It is forbidden to leave vehicles of any kind on the car park at night (with the exception of events taking place at night). Should this nonetheless happen, Easyfairs Belgium NV will be obliged for safety reasons to have the vehicle in question towed away at the expense of the owner of the vehicle. Camping is not allowed on the grounds and parking.
Each vehicle must be properly locked and it is forbidden to leave valuable objects visible. Easyfairs Belgium NV cannot be held responsible for theft, damage or accidents to or with the vehicles located on the venue car park.
Motorised vehicles for people with disabilities – scootmobiles – are allowed in the park. However, their speed must be limited to a maximum of 5 km/h (walking pace).
Charging electric vehicles:
Charging of electric vehicles (hybrid or full electric) is possible at a free space provided for this purpose (Parking A4). You can use such a space provided you are connected and until the charging session is finished. After the charging session, the vehicle must be moved to a normal car park at the risk of additional costs. Easyfairs Belgium SA may charge a supplementary fee if this does not happen.
5. Promotional activities
6. Food & beverage
The range of the various food and beverage outlets, as well as the selling prices, are clearly indicated in each food and/or beverage outlet. No discussion and/or recourse is possible over the prices.
7. Waste, welfare & hygiene
Each visitor to the Flanders Expo site undertakes to behave in an environmentally friendly way during their visit to the park: all waste will be deposited in accordance with the waste islands provided by Easyfairs Belgium NV. Please respect the fences, plants, flowers and lawns.
In the interest of all visitors and for safety reasons, smoking (including electronic cigarettes) is prohibited in the halls, buildings, premises, restaurants, toilets and queues.
A number of clearly marked toilets are located in the buildings. It is forbidden to carry out sanitary needs in places not provided for that purpose. Childcare is compulsory in the places provided for that purpose.
It is forbidden to throw objects into the toilets. Menstrual products, nappies, nappy wipes, etc. must be deposited in sanitary bins.
8. Animals
Animals are not allowed in the halls and on the site of Flanders Expo. Each organiser can decide autonomously for its event and/or fair whether to follow this aspect of the internal regulations; however, always in compliance with the applicable legislation. Further information can be obtained from the organiser concerned.
Assistance dogs and guide dogs for the blind are allowed.
9. Lost materials
Every visitor is responsible for their belongings. Lost property must always be deposited at the reception of the activity, fair or event. Easyfairs Belgium SA cannot be held responsible for theft, damage or accidents to or with the lost property.
Declaration of lost objects can be sent by e-mail to flandersexpo@easyfairs.com.
Recovered objects can, after contact, be collected by appointment or be returned to the owner against payment of the shipping, packaging and administrative costs.
Lost property will be kept for a maximum of 2 months.
10. Exceptions
For situations not provided for in these regulations, only Easyfairs Belgium NV will decide on the measures to be taken.
These Internal Regulations are without prejudice to the General Regulations of Organisers and Exhibitors.
This version dated 22/05/2023 replaces all previous versions.
Contact by e-mail: ehs@easyfairs.com .
